Make a claim

At First Title, we pride ourselves on our claims management and customer service. We will endeavour to resolve your claim promptly and efficiently.

Are you making a claim as the purchaser or owner of a residential property?

By phone

Simply contact us when you become aware of a potential claim. Contact our customer service team as soon as possible (before you incur any costs) on
1300 362 178.

Submit your claim online

Alternatively, please fill in the online claim form

Once completed a member of our claims team will be in touch with you to discuss your claim.

As well as providing a completed claim form, we also ask you to retain and provide documentation relevant to your claim, such as the contract of sale, reports, council orders or notices and certificates.

We will then assess and advise on the claim. Once we have decided to cover the claim, we will determine how to resolve the claim. A number of options may be considered, discussed and agreed upon with you.