We’re First Title

We’ve got a range of policies

We have policies for buyers and owners of residential and commercial properties.

Rest assured, if you need to make a claim you’ll be supported by exceptional customer service, an efficient claims process, and technical guidance.

We’re part of the First American Financial Corporation

Your policy is provided by First American Title Insurance Company of Australia Pty Limited, trading as First Title.

First Title is part of the international services division of the First American Financial Corporation, which is listed on the New York Stock Exchange (NYSE: FAF). We currently provide title insurance products and services in more than 60 countries.

We’ve got a strong insurer rating

First American Title Insurance Company of Australia Pty Limited has an A (Excellent) financial strength rating, as provided by A.M. Best Company. You can view A.M. Best's Insurers Financial Strength Rating Scale descriptors at ambest.com

We’re a licensed general insurer in Australia

First American Title Insurance Company of Australia Pty Ltd ABN 64 075 279 908 trading as First Title is an Australian general insurance company authorised by the Australian Prudential Regulation Authority (APRA). First Title holds an Australian Financial Services Licence (AFSL) 263876.

We’re a licensed general insurer in New Zealand – overseas policyholder preference

First Title is under the auspices of the Reserve Bank of New Zealand. For all New Zealand claims, an overseas policyholder preference applies.

Under Australian law, in the event of First American Title Insurance Company of Australia Pty Limited being wound up, its Australian assets must be applied to its Australian liabilities, before New Zealand liabilities.

Therefore, New Zealand claimants would be required to wait until all Australian claims against First American Title Insurance Company of Australia Pty Limited had been settled.

Here’s our solvency disclosure

First American Title Insurance Company of Australia Pty Ltd’s solvency margin is as follows:

Actual solvency capital: $49,234,000
Net assets multiplied by 1.2: $49,132,000
Minimum solvency capital: $5,000,000
Prescribed capital amount coverage: 9.84 times or 984%
Prescribed capital amount coverage (net assets): 9.82 times or 982%.

As at 31 December 2024

Actual solvency capital: $44,911,000
Net assets multiplied by 1.2: $44,188,000
Minimum solvency capital: $5,000,000
Prescribed capital amount coverage: 8.98 times or 898%
Prescribed capital amount coverage (net assets): 8.83 times or 883%.


As at 31 December 2023

Financial strength information

Insurer Rating as at 24 October 2024:

First American Title Insurance Company of Australia Pty Limited has an A (Excellent) financial strength rating provided by A.M. Best Company.

A.M. Best's Insurers Financial Strength Rating Scale descriptors are:

A++, A+ (Superior)
A, A- (Excellent)
B++, B+ (Good)
B, B- (Fair)
C++, C+ (Marginal)
C, C- (Weak)
D (Poor)

Financial Strength Non-Rating Designations are:

E (Under Regulatory Supervision or court order to delay or limit policy holder payments)
F (In Liquidation)
S (FSR Suspended due to significant events impacting operations)
NR (Not rated)

Rating Information can be viewed at www.ambest.com.
 

Fair Conduct Programme - New Zealand

First Title maintains a Fair Conduct Programme (FCP) which outlines our approach to fulfilling the requirements of Part 6A of the Financial Markets Conduct Act 2023 (FMCA) as amended by the Financial Markets (Conduct of Institutions) Amendment Act 2022 (COFI).

At First Title we are focussed on delivering services in a way that is fair, transparent, and responsive to the needs of our customers. By implementing this FCP, First Title aims to promote an organisational culture that prioritises customer outcomes, supports ethical behaviour, and adheres to high standards of conduct in all interactions with customers and stakeholders.

First Title's Fair Conduct Programme Summary